View Unassigned Extensions

RingCentral Office®

Admin Guide

Before you begin

View unassigned extensions, assign an extension to a user, or delete an unused extension.


  1. From the Admin Portal, select the Users tab.
  2. Click Unassigned Extensions to view the unassigned extensions on your account.
  3. Select an extension.
    1. Enter information about the user that the extension will be assigned to. Click Save and Enable to add the user to your phone system.
    2. Click Delete to delete the extension.

      The user interface shown is for accounts with two or more users. Accounts with one user will see a different interface.