Call Forwarding for an Unreachable Phone

RingCentral Office®

category
Admin Guide

Manage the rerouting of inbound calls when an Internet outage occurs. This feature is for enterprises where most installed phones are desktop phones and there is little-to-no access via mobile or soft phones. When triggered, the call will be handled by the forwarded extension’s Call Handling & Message rules like voicemail. Once Internet service is restored, the incoming calls will automatically resume to ring the user endpoint phone as usual.