Single Sign-on*

RingCentral Office®

Admin Guide

Before you begin

Single Sign-on allows employees in a company to access multiple applications with one set of credentials. You can work with RingCentral Customer Support to set up Single Sign-on for your RingCentral services.


  1. From the Admin Portal, click the Tools tab.
  2. Click Single Sign-on.
  3. You will need to get your SAML 2.0 metadata details from your Identity Provider (IDP).
  4. Click the Find your RingCentral Customer Support number link, and call RingCentral Customer Support to continue the setup process.
  5. Import the SAML 2.0 SP metadata into your Federation Server that you receive from the support agent.
  6. Select the button next to On under Enable SSO Integration.
  7. Select your SSO Unique ID type from the drop-down menu.

    *Available for Premium and Enterprise users only.