Add an Unassigned Phone

RingCentral Office®

Admin Guide

Before you begin

An unassigned phone is an IP phone in your account that is not yet activated or assigned to a user.


  1. From the Admin Portal, select the Phone System tab.
  2. Click Phones & Devices.
  3. Click Unassigned.
  4. Click Add Device.
  5. Select the button next to Unassigned Phone and click Next.
  6. Select Domestic or International* as the location for your new phone. If you’d like to add an International phone, select a country from the drop-down menu.
  7. Select a phone to rent or buy.

    * You can only add devices for one country at time. Repeat the process for different countries as needed

  8. Choose to add more phones or proceed to checkout.

  9. Select your shipping preferences and click Next.
  10. Confirm your order by checking the acknowledgment box and click Next.