Voicemail Preview*

RingCentral Office®

Admin Guide

Before you begin

The voicemail preview provides the essential point of a voicemail message. It delivers the message to your RingCentral mobile or desktop application or via email.


  1. From the Admin Portal, select the Phone System tab.
  2. Click Groups.
  3. Click the Shared Lines tab.
  4. Select an existing Message-Only Extension.
  5. Click Messages & Notifications.
  6. Click Voicemail Preview.
  7. A pop-up will appear with the option to turn Voicemail Preview on or off.
  8. Select the button next to On or Off.
  9. Click Save.

    *Available for Enterprise users only.