Before you begin
The voicemail preview provides the essential point of a voicemail message. It delivers the message to your RingCentral mobile or desktop application or via email.
- From the Admin Portal, select the Phone System tab.
- Click Groups.
- Click the Shared Lines tab.
- Select an existing Message-Only Extension.
- Click Messages & Notifications.
- Click Voicemail Preview.
- A pop-up will appear with the option to turn Voicemail Preview on or off.
- Select the button next to On or Off.
*Available for Enterprise users only.