Add a Direct Number

RingCentral Office®

Admin Guide

Before you begin

Add a direct number to an existing announcement-only extension.


  1. From the Admin Portal, select the Phone System tab.
  2. Click Groups.
  3. Click the Others tab.
  4. Select an existing Announcement-Only Extension.
  5. Click Direct Numbers.
  6. Click Add Direct Number.
  7. Follow these instructions for your selection:
    1. Local (Domestic): Select this button to add a local number, Provide the State/Province and Area Code and Select Number.
    2. Toll-Free Number: Select this button to add a Toll-Free number. Select a Toll-Free prefix and a number from the drop-down menu.
    3. Vanity Number: Select this button to add a Vanity number. Choose a number that helps customers remember your business phone number. Enter the numbers or letters you wish to use and click Search to see if it is available.
    4. International Number: Select this button to add an International number. Then, select the button next to Geographic Number or Toll-Free Number. Call the phone number listed to order an international number.
  8. Click Next. and follow the prompts to purchase your new number.