Import a .WAV file for Your IVR Prompt

RingCentral Office®

Admin Guide

Before you begin

In the Prompts section, you can import or record your IVR prompts and edit prompts that have already been imported.

To import a .WAV file, do the following:


  1. From the Admin Portal, click the Phone System tab.
  2. Click Auto-Receptionist.
  3. Click the Prompts Library tab.
  4. Click the Import Prompts button.

    A browser appears.

    Navigate to the prompt file location.

    Select the file and click Open.