View Common Phones

RingCentral Office®

Admin Guide

Before you begin

A telephone shared between users is called a common phone. Hot Desking allows users to share a common phone. With Hot Desking you can log in to a shared RingCentral desk phone remotely—and use it like your own—with access to your personal extension, saved settings, voicemail, and more.

Under Common Phones, you will see all of the numbers that have been assigned for hot desking.


  1. From the Admin Portal, select the Phone System tab.
  2. Click Phone Numbers.
  3. Click Common Phones. Click a number to see more details. You can filter results by Location and Type.


You can view phone properties in the Phones & Devices section.

To learn more about Hot Desking, see Hot Desking.