View Service Status

RingCentral Office®

category
Admin Guide

The account management tool reports status for the following services:

  • Inbound Calls
  • Outbound Calls
  • Desk Phones
  • RingCentral for Desktop
  • service.ringcentral.com
  • Inbound Fax
  • Outbound Fax
  • Inbound SMS
  • Outbound SMS

Service status is refreshed automatically every three minutes. Service status details and the date of the last refresh are displayed when you hover. To manually refresh the service status, select the Refresh icon:

An abnormal service status results in the display of an error reason when you hover on the status. The following statuses are reported:

Green: The service is available.

Yellow: There is an error related to the service.

Red: The service is unavailable.

Grey: Service status has not been reported.

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