Session Timeout

RingCentral Office®

Admin Guide

Before you begin

Configure a session timeout for all users on your account. If a user is inactive for a certain period of time, a warning message will appear notifying the user that the session is about to expire. The user can click OK to keep the session alive; however, if a user does not click OK before the time runs out, the user is logged out of the system and is asked to log in again.

To set a time interval for your phone system’s session timeout:


  1. From the Admin Portal, select the Tools tab.
  2. Click Session Timeout.
  3. Click the drop-down to view a list of time intervals.
  4. Select the time interval you would like to use.
  5. Click Save.