Set Voicemail Preview*

RingCentral Office®

Admin Guide

Before you begin

The voicemail preview provides a text version of your voicemail that lets you get the essential point of the message. It delivers a text version of your voicemail to your RingCentral mobile or desktop application or via email.


  1. From the Admin Portal, select the Phone System tab.
  2. Click Groups.
  3. Select the Others tab.
  4. Select an existing Message-Only Extension.
  5. Click Messages & Notifications.
  6. Click Voicemail Preview. The Voicemail Preview pop-up appears.
  7. Select the button next to On or Off.
  8. Click Save.

    *Available for Enterprise users only.