Before you begin
The voicemail preview provides a text version of your voicemail that lets you get the essential point of the message. It delivers a text version of your voicemail to your RingCentral mobile or desktop application or via email.
- From the Admin Portal, select the Phone System tab.
- Click Groups.
- Select the Others tab.
- Select an existing Message-Only Extension.
- Click Messages & Notifications.
- Click Voicemail Preview. The Voicemail Preview pop-up appears.
- Select the button next to On or Off.
*Available for Enterprise users only.