Import an XML File

RingCentral Office®

Admin Guide


  1. From the Admin Portal, click the Phone System tab.
  2. Click Auto-Receptionist.
  3. Click the IVR Editor tab. the XML Editor displays.
  4. Under Import XML file, click Import to browse and locate the XML file. then click Import.


RingCentral detects configuration issues as soon as you click Import. You can manually fix the errors in the XML file and upload it again or you can click Accept and Continue to manually fix the errors using your RingCentral Online account.