Record a Prompt Using Your Computer Microphone

RingCentral Office®

Admin Guide

Before you begin

Account admins and users with permissions can create a custom audio prompt. One way to create this prompt is to record the prompt using your computer microphone.


  1. From the Admin Portal, click the Phone System tab.
  2. Click Auto-Receptionist.
  3. Click Prompts Library.
  4. Click Record Prompts.
  5. A pop-up will appear.
  6. Enter a name for your prompt.
  7. Click Record Using Computer Microphone. Click Allow if RingCentral asks to record through your computer.)
  8. The Record Prompt pop-up appears.
    1. When ready, click the red Record button to record or re-record your IVR prompt through your computer microphone.
    2. Click the Play button to listen to your prompt and then click the Record button to re-record your IVR prompt.
    3. Click the Download button to and save your recording to your computer.
  9. Click Done.