Layout Your Multi-level IVR Plan

RingCentral Office®

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Admin Guide

The RingCentral Multi-level IVR facility supports up to 250 menus for each account you create. It provides callers with options to self-select how they can reach a person or a department in your company. The first step in creating a multi-level IVR menu is to lay out a call-routing plan similar to the examples shown on this page.