Edit an Existing IVR Menu with the Visual IVR Editor

RingCentral Office®

Admin Guide


  1. From the Admin Portal, launch the Visual Editor, then click the Open Existing Menu icon.
  2. Click on an existing menu to see a preview of the menu.
  3. Click Open to be able to edit the menu in the Visual IVR Editor.
  4. After editing your menu, click the Validate icon to check your IVR menu.
  5. Click the Save icon once you are done editing to save your IVR.