Add Call Queue Groups

RingCentral Mobile App Guide

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User Guide
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Mobile App

Give your business phone system the flexibility of a much larger organization by creating call queue groups such as Sales, Support, and Billing. Follow the procedure on page 65 ( Call Queues ) to configure as many call queues as you need.

RingCentral will send a message to the group manager’s email address with a single-use link. They should click on that link to confirm. It will take them to a Web page (on their desktop or on their mobile device) where they can set up their Group Manager password.