Add a Call Queue Group

RingCentral Mobile App Guide

User Guide
Mobile App
Tap you photo > Phone System > Groups.
  1. Tap the plus sign (+) to the right of Call Queues.
  2. Fill out the form: Give the new call queue an Extension Number and Extension Name, and add the designated Manager Email of this Call Queue group.
  3. Tap to Select call queue members.
  4. Click Save.